Privacy Policy – Becks Pet Portraits

Who am I

Hi there! I’m Becky, the artist behind Becks Pet Portraits. I create custom pet portraits from my home studio in Nottingham.

Contact Information: When you inquire about or order a portrait, I collect your name, email address, and any other contact information you provide (e.g., phone number, mailing address).
Payment Information: If you place an order, I collect payment information necessary to process your transaction (e.g., credit card details). This information is handled securely through a trusted payment processor and is not stored on my website.
Technical Information: Like most websites, I collect some technical information when you visit, such as your IP address, browser type, and pages visited. This helps me understand how people use my site and improve it over time.

To Provide Services: I use your contact information to communicate with you about your order, answer your questions, and deliver your finished portrait.
To Process Payments: I use your payment information to process your order and complete the transaction.
To Improve My Website: I use technical information to analyze website traffic and usage patterns, which helps me make my site more user-friendly.

I do not share your personal information with third parties except:

Service Providers: I may share your information with trusted service providers who assist me with order fulfillment, payment processing, or website analytics. These providers are obligated to keep your information confidential.
Legal Compliance: I may disclose your information if required to do so by law or in response to a valid legal request.

Contact Information: I keep your contact information for as long as necessary to fulfill your order and for a reasonable period thereafter (usually one year) in case of any issues.
Payment Information: I do not store your payment information directly. It is handled by my secure payment processor.
Technical Information: Technical information is retained for analytics purposes, usually for a period of up to two years.

You have the right to:

Access: Request a copy of the personal data I hold about you.
Rectification: Request that I correct any inaccurate or incomplete personal data.
Erasure: Request that I erase your personal data, subject to any legal obligations I may have to retain it.

My website is not intended for children under the age of 13. I do not knowingly collect personal information from children.

I may update this privacy policy from time to time. Any changes will be posted on this page.

If you have any questions about this policy or how I handle your data, please don’t hesitate to contact me at beck.alice.simmons@gmail.com.